Before March 2020, Disney’s Magical Express, Resort Airline Check-In, and Airport Luggage Transfer were three services that many guests visiting Walt Disney World would use to help them save some time getting to and from Orlando International Airport. Now Walt Disney World is bringing back part of that service. Guests staying at select Disney Resort hotels can drop their checked baggage off with Luggage Assistance to be delivered directly to their flight.
Currently, this pilot service is available at Disney Value Resort hotels for Guests with Southwest Airlines flights departing from Orlando International Airport (MCO).
How It Works
Save time at the airport by sending your bags ahead to Southwest Airlines. Simply follow these steps:
- At the beginning of your stay, check in at your Disney Value Resort hotel and call or visit Luggage Assistance to take advantage of this service. For a smoother experience, leave your inbound Southwest Airlines tags on your bags.
- The day before your departure, check in for your Southwest Airlines flight online.
- Drop off your bags at Luggage Assistance in the Resort hotel lobby area by the required drop off time. Please be aware that you will need to provide a valid form of photo identification in order to drop off your bags. You can also call Luggage Assistance from your in-room telephone to ask for help with your bags.
- Head to the airport, skip the check-in line, enjoy your flight and pick up your bags at baggage claim when you arrive at your destination.
This service is subject to change or cancellation without notice or liability.
When to Drop Off Your Bags
It is strongly encouraged that you drop off your bags the night before your scheduled departure. However, if you need some extra time, you can do the following:
- When Flying Before 1:00 PM: Drop your bags off by 1:00 AM the night before your flight.
- When Flying After 1:00 PM: Drop your bags off at least 4 hours before departure or no later than 1:00 PM—whichever comes first.
Luggage Assistance is available to receive luggage any time from 5:00 AM to 1:00 AM.
Participating Disney Resort Hotels
This service is only available at the following locations:
- Disney’s All-Star Movies Resort
- Disney’s All-Star Music Resort
- Disney’s All-Star Sports Resort
- Disney’s Art of Animation Resort
- Disney’s Pop Century Resort
Please be aware that this service is only available if you are checking out from one of the Disney Value Resort hotels listed above and your return flight is with Southwest Airlines.
Need Help After Drop-Off?
You can track your bags using the Southwest Airlines app.
For additional support with your bags, please contact Southwest Airlines customer service.
What do you think of this service? Did you ever use luggage assistance prior to March 2020? Would you use this service again? Let us know in the comments.
