The Walt Disney Company is reassuring guests to its theme parks in California and Florida that steps are being taken during the coronavirus outbreak, which prompted the closure of its theme parks in Asia.
Dr. Pamela Hymel, Chief Medical Officer for Disney Parks, Experiences, and Products, said Disneyland and Walt Disney World are already exceptionally clean destinations, but more is being done in wake of the ever-growing virus spread.
“As part of our commitment to the health and well-being of our cast, guests and the larger community, we are carefully monitoring the evolving coronavirus situation and are in regular contact with health agencies for information and guidance,” Hymel said Tuesday in a statement. “Walt Disney World Resort and Disneyland Resort are welcoming guests as usual, and we continue to implement preventive measures in line with the recommendations of the Centers for Disease Control and Prevention (CDC) and other health agencies.”
Hymel also mentioned that certain practices, which includes defined cycles for frequent cleaning and disinfection of targeted areas, access to handwashing facilities and hand sanitizers, and end-of-day sanitation procedures for restroom, kitchen and other facilities, continue to remain in place.
Disneyland and Walt Disney World remain open and operating during normal business hours. It is unclear if coronavirus concerns, which prompted many to stockpile supplies and food, have affected attendance. Disney does not release such figures for its parks.
On Monday, Shanghai Disney Resort reopened some restaurant and shopping locations, an early step toward the eventual full reopening of the Resort. However, the theme park itself remains closed, and has been closed since January 25 due to the outbreak.
Hong Kong Disneyland closed around the same time, followed by both Tokyo Disneyland and Tokyo Disney Sea on February 29. The Tokyo Disney Parks are expected to reopen around March 15. No word on when Hong Kong Disneyland would reopen.
The Walt Disney Family Museum — which is is not formally associated with The Walt Disney Company — closed its doors late last week after a relative of an employee tested positive for the coronavirus. The Museum is expected to be closed for at least two weeks, or until given the all clear to reopen by the City of San Francisco.