Disability Access Service (DAS) Window Extended at Disneyland and Walt Disney World

The window to register for Disability Access Service (DAS) at Disneyland and Walt Disney World Resorts has been extended. Previously, guests could speak with a Disney representative about registering for DAS 30 days ahead of their trip. A recent update to the DAS page on both resorts’ websites has extended that window to 60 days. The following information can now be found on the two Disney websites:

Guests may discuss their needs with a Cast Member via live video chat as soon as 60 days prior to their park visit. Cast Members will work with Guests individually to discuss specific requests and offer assistance.

Disney shares the following information about DAS:

  • DAS is intended to accommodate those Guests who, due to a developmental disability like autism or similar, are unable to wait in a conventional queue for an extended period of time.
  • DAS doesn’t provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait.
  • The Guest for which DAS is being requested must be present during registration and must experience the attraction when redeeming a DAS return time at the Disneyland theme parks.

DAS is valid for guests for up to 240 days or the length of their ticket. It ends with whichever of these two options is shorter. After DAS has expired, a guest will need to re-register to utilize it again.

If it is found that someone applying for DAS is making untrue statements, the penalty is quite strong:

If it is determined that any of the statements a Guest made in the process of obtaining DAS are not true, the Guest will be permanently barred from entering the Walt Disney World Resort and the Disneyland Resort, and any previously purchased Annual Passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.

The DAS system was updated early last year. The changes at the time significantly altered who was eligible for the system. This has led to a public outcry. While it was initially a loud outcry, it has gotten quieter as time has gone by and people have gotten used to the new system.

The process for applying for DAS has not changed. It still can be done by speaking to a Disney representative virtually before a trip to the Disney Parks. Details on DAS can be found at the following locations:

The new extended window to register for DAS allows guests the chance to modify their vacation plans if they don’t get the desired outcome with their DAS meeting.

What do you think of this update to the DAS system? Share your thoughts and opinions in the comments below!